Last updated: January 12, 2022

What is CLEAR TO GO!** ™**

CLEAR TO GO! ™is a mobile application ("App") that interfaces with a CTG Client's enterprise solution for managing entry and safe usage of commercial facilities by presenting a series of questions deemed necessary by Client to comply with federal, state, and local guidelines as directed by the Client's legal and compliance team to enter their building. This is not a stand-alone app. Public users may not download the App and use it for their individual purposes. A user must be invited and authorized by a CTG Network Client before downloading the App or using our web-based SMS application ("web app").

Additionally, at no time does CTG generate, present, or recommend any of the inquiries, guiding questions, or data requirements necessary to obtain a Badge for Users. CTG and the CTG Network are a workflow automation tool whose content, data, and access are all entirely controlled by the CTG Network Client through our secure administration site.

Summary of Our Terms

By downloading, logging on to or using the CTG Network in anyway, you acknowledge and agree to all the terms herein.

The Services provided by the CTG Network are licensed to you, not sold to you. You may not use the Services for any other purpose or manner except as provided in these Terms;

The Services are provided "as is" without any warranties of any kind whatsoever, and CTG' liability to you is very limited;

Clients that engage the CTG Network are solely responsible for protecting the privacy and legal rights of their employees, facility personnel, and visitors, except as provided for in their applicable Software as a Service ("SaaS") agreement or these Terms, as the case may be;

Users consent to CTG transferring any and all personal data provided on the CTG Network to the applicable Client in order to gain entry to the specified facility, office, area, or building;

Clients are solely responsible for exporting their relevant data and related User content in connection with the CTG Network; and

Unless otherwise provided in a SaaS agreement, any disputes arising related to the Services provided hereunder will be resolved by binding arbitration, and BY ACCEPTING THIS AGREEMENT, PARTIES TO THESE TERMS WAIVE THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend your rights under this agreement. Your rights will be determined by a NEUTRAL ARBITRATOR, NOT a judge or jury. Further, your claims cannot be brought as a member of a class action. Please review the agreement to arbitrate in the Terms below for more specific details regarding our mutual agreement to arbitrate disputes.


Terms of Use

These Terms of Use ("Terms") apply to your use of the website, the CLEAR TO GO! ™mobile application, our web app, and other resources provided in the SaaS or hereunder (collectively, the "CTG Network") by Clear to Go, Inc. , a Michigan corporation (herein referred to as "CTG," "us," "we" and "our"). The CTG Network is intended for use by those who desire entry to participant organizations that have licensed or engaged the CTG Network (such licensee referred to herein as "Client"). The Client has licensed the CTG Network to assist in the management and a safer use of Client's business facilities by screening its employees, contractors, vendors, guests, and other invitees or personnel using its facilities that require entry to or use of Client's facilities by requiring registration on the CTG Network and issuing a digital credential ("Badge") that manage access or restricted access to Client's facilities.

By downloading our CLEAR TO GO! ™mobile app, accessing our web app, Users can interface with Client's enterprise solution that allows its team responsible for the management and safety of facilities to present a series of questions they deem necessary to allow entry in conformity with federal, state, and local guidelines. The employers legal and compliance team to enter their build.

This is not a "stand-alone" application. No public user can download the CLEAR TO GO! ™ app and use it for their individual purpose. A user must be linked to and authorized by their employer or facility manager before using it.

Additionally, at no time does CTG Network generate, present, or recommend any of the questions used to determine entry or approval for issuing a Badge. The CTG Network, and more specifically the CLEAR TO GO! ™ app, are a workflow automation tool and the control of what content and who sees it is managed by the employer or facilities manager (the Client herein) through CTG's secure administration site. Downloading the CLEAR TO GO! ™ mobile application or accessing the CTG website online establishes you as a "User" of the CTG Network, and you agree to these Terms regardless of whether you use or register on the CTG Network or through the CLEAR TO GO! ™ mobile app.

Your registration, entry of personal information and licensure documents, as applicable, and answering security questions shall create a user profile that CTG Clients rely upon to manage risk of entry to its facilities by issuing CTG Badges that comply with the facilities security protocols as established by the Client (collectively, the "Services"). You can always view the current version of these Terms by clicking on the Terms of Use link at the bottom of the landing page of CTG website or App. In the event that we expand the CTG Network through and acquisition of another enterprise and/or its technology, such company or platform may operate its network subject to its own terms of use unless we integrate its practices and platform with the CTG Network. These Terms govern your use of the Services and create a binding legal agreement that we may enforce against you in the event of a violation. By using the Services, you agree to these Terms, whether or not you are a registered member of the CTG Network. These Terms govern your use of the Services and create a binding legal agreement that we may enforce against you in the event of a violation. If you do not agree to all of these Terms of Use, do not use the Services!

User Profile

If invited, you may download the CTG App and provide or verify an account with the CTG Network to access the Services or access via the web app using a QR Code. Registration or access may require you to provide us with your name, email address, employee ID, and/or other information specified by the Client, including without limitation licensure and insurance coverage if requested, (collectively "Registration Information"), and you may be required to select a username and password that will be associated with your account. You represent and agree that your Registration Information will be true, accurate, current, and complete. You agree to promptly update your Registration Information as necessary or requested so that it continues to be true, accurate, current, and complete. We reserve the right, for ourselves and our Clients, to verify the accuracy of the Registration Information that you have provided and update it as necessary. You are solely responsible for maintaining the confidentiality and security of your CTG account's username and password, and you may not permit another person to use your username and password to access the Services. If you believe that the security of your account information has been compromised, you must immediately change your username and password through the account settings feature or notify us and we will assist you. CTG shall have no liability for any unauthorized access to or use of your account information resulting from your failure to keep such information private.

Use of the Services

The Services are intended to assist businesses and facility management companies manage the health and safety of the facilities they operate. By using the Services, you represent and warrant that you have provided accurate and true information, and that you have the capacity to agree to and abide by these Terms.

The information and tools that we make available through the Services are provided for security purposes only. While we hope you find the Services useful to allow a safer work environment for all who enter Client facilities, they are in no way intended to serve as a healthcare diagnostic service or medical platform, to provide certainty with respect to a diagnosis, to recommend any particular product or therapy or to otherwise substitute for the clinical judgment of a qualified doctor or healthcare professional. You are solely responsible for evaluating the information obtained from the Services. You agree that you shall be solely responsible for your compliance with all laws and standards applicable to you and your entry to any facility that uses the CTG Network.

Notwithstanding anything stated herein, facilities may be subject to certain obligations and responsibilities particular to the jurisdiction in which they are located. We make no representation or warranty as to the legal compliance of the Services or the CTG Network with all compliance obligations. We reserve the right, at any time in our sole discretion, to limit the availability and accessibility to the CTG Network, the Services, and the user accounts by any person, geographic area, or jurisdiction as we determine necessary and proper.

Subject to your compliance with these Terms, you are granted a limited, non-exclusive, non-transferable and non-sublicensable license to participate in the CTG Network and use the Services in connection with a CTG Network Client's request. You may view the information and materials made available through the Services, including User Content, as defined below, solely for use with the CTG Network. You shall not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services, CTG Content, CTG Badges, Approvals, or CTG Network properties, except as expressly permitted in these Terms. All rights not expressly granted herein are reserved by us and our respective licensors, as applicable.

The CTG Network may contain links to Client or third-party websites or resources which are not part of the CTG Network. You agree that we are not responsible or liable for these websites and resources including, without limitation, their availability or the content and information that they provide. The inclusion in the CTG Network of Client and third-party resources, including links to third-party websites, does not imply our endorsement of these resources or the accuracy of the information therein.

You agree that you will not engage in any of the following activities in connection with your use of the CTG Network and the Services:

  1. Forge headers, data, graphic, or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Services;
  2. Use, display, mirror or frame a CTG Site, CTG Badge, or CTG App, or any component thereof, or CTG or CTG's trademark, logo or other proprietary information, without the written consent of CTG;
  3. Copy or remove any copyright, trademark or other proprietary rights notices contained within the CTG Network, including those of CTG and any of their respective licensors;
  4. Infringe or use any CTG brands, logos, trademarks, or any other proprietary marks in any business name, email, URL or other context unless expressly approved in writing by CTG;
  5. Attempt to circumvent any protective technological measure associated with the Services;
  6. Attempt to access or search any CTG Network database or any content contained therein through the use of any engine, software, tool, agent, device or mechanism (including scripts, bots, spiders, scraper, crawlers, data mining tools or the like) other than through software generally available through web browsers;
  7. Post, upload, transmit or otherwise distribute unsolicited communications or spam;
  8. Impersonate or misrepresent your affiliation with another person, company, or entity;
  9. Harvest, scape, or otherwise collect information about other users of the CTG Network, including email addresses or personal information;
  10. Interfere with or disrupt any of the Services or the associated computer or technical delivery systems;
  11. Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing a CTG Site or the CTG App;
  12. Fail to respect another user's privacy. This includes revealing another user's password, phone number, address, instant messenger I.D. or address or any other personally identifiable information; or
  13. Use any CTG Network property, the Services or any CTG Content in any manner not permitted by these Terms.

We have the right expressly granted by you (but we are not obligated to) do any or all of the following without notice:

  1. Record or pre-screen User data submissions to public areas within the CTG Network;
  2. Investigate your use of the Services as we deem appropriate to comply with applicable law, regulations, or upon any valid government request or legal process;
  3. Remove User content which we believe does not comply with these Terms of Use;
  4. Terminate your access to the CTG Network upon our determination that you have violated these Terms of Use;
  5. Edit CTG content; and
  6. Disclose User profile and information to Clients solely in connection with a User's request to enter a Client's facility using the CTG Network.

Information that Users Make Available through the Services

The Services enable users to submit information which may include, without limitation, text, images, photographs, responses to questionnaires, registration information, figures, charts, graphics, reports, data and sound ("User Content"). When you submit User Content through the Services you automatically grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully paid up, transferable, sub-licensable (through multiple tiers) license to distribute, transmit, copy, host, excerpt, index, tag, modify, adapt, transfer, create derivative works from, and otherwise use and exploit such User Content, both within and outside of the CTG Network for any purpose consistent with the purpose of these Terms and in accordance with the CTG's Privacy Policy. You agree that you are solely responsible for all User Content submitted by you to the CTG Network. You represent and warrant that you either are the sole and exclusive owner of all User Content or you have all rights, licenses, consents and releases that are necessary to grant to us the rights in such User Content as specified in these Terms to perform the purpose contemplated by using the CTG Network.

You are solely responsible for ensuring that the User Content that you make available through the Services is truthful and complies with applicable laws. You fully understand that CTG Network and CTG Clients will rely upon the content that you provide. You shall be solely responsible for any claims arising from your failure to provide accurate User Content that you submit through the CTG Network.

You agree that you will not use the Services to make available User Content that:

  1. you do not have the right to make available under any contractual or fiduciary agreement or law;
  2. infringes, misappropriates or violates a third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy;
  3. results in the violation of any applicable law or regulation, including, but not limited to, the Health Insurance Portability and Accountability Act (HIPAA) or any other applicable privacy laws;
  4. is unlawful, harmful, obscene, defamatory, threatening, harassing, abusive, slanderous, offensive, or embarrassing to any other person or entity;
  5. promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group;
  6. promotes illegal activity;
  7. is fraudulent, false, misleading or deceptive;
  8. constitutes an advertisement or solicitation of business; or
  9. contains viruses or other harmful computer code designed to interrupt, destroy or limit the use of any computer software or hardware.

Proprietary Rights

You acknowledge and agree that the CTG Network and any software used in connection with the CTG Network ("Software") contain proprietary and confidential information that is protected by U.S. and international intellectual property laws. You further acknowledge and agree that the CTG Network, its applications, and CTG content are protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly permitted by applicable law or as authorized by us or the applicable licensor, you agree not to modify, rent, lease, loan, sell, distribute, transmit, broadcast, publicly perform, create derivative works from, or "scrape" for commercial or any other purpose, the CTG Network, the CTG Content or the Software, in whole or in part. Any use of the CTG Network or the Services not expressly permitted by these Terms is a material breach of these Terms and may violate ours and third parties' intellectual property rights.

You may view information provided through the Services online, download your User Content, CTG Badges to your computer or mobile device for later reading or print a copy of an article for yourself. You may not remove any copyright notices from our materials. You agree not to access the Services by any means other than through the interface that is provided to you by us. Nor shall you present any CTG Badge for entry that is not contemporaneously live on the CTG Network or the CTG App, which may violate applicable law.

Privacy Policy

The CTG Privacy Policy, located at provides information about our collection, use and disclosure of information about users of the Services. By accessing and using the Services, you agree to the terms of the Privacy Policy and acknowledge and agree that the Privacy Policy forms an integral part of these Terms. For clarity, CTG does not sell or transfer any User Content except to the applicable Client in order to permit issuance of a Badge to user.

Laws that Govern this Agreement

We control those aspects of the Services made available through our websites and Apps from our Michigan offices in the United States of America. By accessing the Services and using the CTG Network, you agree that the statutes and laws of the state of Michigan, without regard to its choice of laws principles, will apply to all matters relating to use of the Services and your access and use of such Services.

Termination and Modification

You agree that we may, under certain circumstances and without prior notice, discontinue, either temporarily or permanently, the Services (or any part thereof) or eliminate your account and remove any User Content that you have made available through the Services, with or without notice, for any of the following reasons (which are not exclusive): (a) breaches or violations of these Terms or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you, (d) discontinuance or material modification to the Services (or any part thereof), (e) technical or security issues or problems, (f) extended periods of inactivity, and/or (g) your engagement in fraudulent or illegal activities. You agree that all terminations for cause shall be made at our sole discretion, and we shall not be liable to you or any third party for any termination of your account or access to the Services.




In no event will we, or our respective directors, officers, employees, contractors, agents, sponsors, licensors or any other person or entity involved in creating, developing or delivering the CTG Network, the Services or the CTG Content be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) arising out of or in connection with these Terms or from the use of or inability to access or use the CTG Network, the Services or the CTG Content, or from any communications or interactions with other persons with whom you communicate or interact as a result of your use of the Services, whether based on warranty, contract, tort, or any other legal theory, and whether or not we, our licensors, ours suppliers, or any third parties mentioned with the Services are advised of the possibility of such damages. We, our licensors, our suppliers, or any third parties contributing to delivery of the Services are not liable for any personal injury, including death, caused by your use or misuse of the Services or any information provided through the Services. Any claims arising in connection with your use of the Services must be brought within one (1) year of the date of the event giving rise to such action occurred. Remedies under these Terms are exclusive and are hereby limited to those expressly provided for in these Terms. The limitations of damages set forth above are fundamental elements and a material element comprising the basis of the bargain between CTG and you.


You agree to defend, indemnify, and hold each of us and our respective officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your access to or use of the CTG Network, the Services, and the CTG Content or your violation of these Terms.


We reserve the right, at our sole discretion, to modify, discontinue or terminate any of the Services, the CTG Content or these Terms, at any time and without prior notice. If we modify these Terms in a material way, we will provide notice of such modification within the CTG Network. By continuing to access or use the Services after we have modified these Terms, you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, you agree to immediately stop using the CTG Network and the Services.

Complete Agreement

Except as expressly provided in a particular "legal notice" on the website, these Terms (including your acknowledgment of the CTG Network Privacy Policy) constitute the entire agreement between you, CTG with respect to your use (and any prior use) of the CTG Network, the Services, and CTG Content.

These Terms constitute the entire and exclusive understanding and agreement between CTG and you regarding CTG Network and the Services and these Terms supersede and replace any and all prior oral or written understandings or agreements between CTG and you regarding the CTG Network or the Services.


You may not assign or transfer these Terms or your user account, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. We may assign or transfer these Terms, at our sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns. Further, any of us may exercise the rights described in these Terms.

Mutual Agreement to Arbitrate

In the interest of resolving disputes arising from these Terms or the relationship between CTG and Users or Clients in an expedient and cost-effective manner, you and CTG agree that all disputes arising in connection with the Services or related to these Terms will be resolved by binding arbitration. Arbitration may be more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. Our agreement to arbitrate disputes includes all claims arising out of or relating to any aspect of these Terms, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory and regardless of whether a claim arises during or after the termination of this Agreement. YOU UNDERSTAND AND EXPRESSLY AGREE THAT YOU AND CTG ARE EACH WAIVING THEIR RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

Despite the provisions above, we agree that nothing in these Terms shall be deemed to waive, preclude, or otherwise limit the right of either party: (a) bring an individual action in small claims court or for the collection of an delinquent account exceeding ninety (90) days; (b) pursue an enforcement action through a federal, state, or local enforcement agency if such course of action is available; (c) seek injunctive relief in court; or (d) to file suit in court to address a specific intellectual property infringement claim.

Arbitrator. Any arbitration action involving you and CTG under these Terms shall be governed by the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer-Related Disputes, as the case may be (collectively, "AAA Rules") of the American Arbitration Association ("AAA").

Notice and Service of Process. Any party who intends to seek arbitration must first send a written notice of the dispute to the other, by certified mail or Federal Express (signature required), or if we do not have a physical address on file for you, by electronic mail ("Notice"). CTG's address for Notice is: 323 S. Main Street, Ste 201, Rochester, MI 48307.

The Notice must describe the nature and basis of the claim or dispute and include the specific relief sought ("Demand"). We agree to use good faith efforts to resolve the claim before submitting the matter to arbitration; however, if we do not reach an agreement within 30 days after the Notice is received by CTG, either party may commence the arbitration proceeding.

Location and Fees. Each party will pay its own filing costs and fees. Any arbitration hearing will take place at a location to be agreed upon in Oakland County, Michigan. If the arbitrator finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules relating to such a finding, and you agree to reimburse CTG for any monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the preceding and upon request from either party made within 14 days of the arbitrator's ruling on the merits.

No Class Actions. YOU AND CTG AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and CTG agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

If the immediately preceding paragraph is found to be unenforceable, or if the entirety of this section related to the agreement to arbitrate is found to be unenforceable, then the entirety of this will be null and void and, in which case, the parties agree that to the exclusive jurisdiction and venue detailed elsewhere in these Terms, which shall govern any action arising out of or related to these Terms.


Any notices or other communications permitted or required hereunder, including those regarding material modifications to these Terms, will be in a written form and given: (i) by us via email (in each case to the email address included in your Registration Information); or (ii) by posting within the CTG Network as permitted. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

No Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to any other remedies under these Terms or otherwise that a party may have available.


All provisions of these Terms shall survive termination of your CTG Network account except for your license to access the CTG Network and use the Services and the CTG Content.

Contact Us

If you have questions about the Services or these Terms, or you wish to provide feedback, please contact us at By submitting feedback and suggestions, you grant a non-exclusive, perpetual, irrevocable, and royalty-free license to any intellectual property rights you may have in your feedback and suggestions to us to use to improve the Services.